DISCLAIMER Clazzique respects the privacy of our shoppers. Your voluntarily submitted information will be kept confidential & will not be sold to third parties.
You can shop at ease now! :)
MAILING LIST
Join our mailing list to get the latest updates & sneak previews of new collections from Clazzique!
PAYMENT PROCESS 1. POSB SAVINGS 126-82030-5; 2. UOB SAVINGS 375-371-7399;
*IMPORTANT: After funds transfer, it is important to email Clazzique a snapshot/scanned copy of the original receipt for verification purposes. Thank you!
POSTAGE POLICY
In order to avoid any cases of lost normal mailed items, Clazzique provides registered mail for our shoppers. :)
ENQUIRIES / FEEDBACK
If you have any enquiries/feedback, do not hesitate to drop us an email @ clazzique.shop@gmail.com.
* IMPORTANT: Shoppers are advised to read through the terms & conditions carefully!
First come first serve basis applies. No reservation of items is allowed before payment.
Please credit Clazzique if you are selling our items at any point of time* after your purchase. *2nd hand transaction, etc.
Due to Clazzique's busy schedule, no meet-up service is available at the moment.
No exchanges or refunds will be entertained if shoppers do not take good care of the item.
Exchanges or refunds will be applicable with valid reasons. *Subject to approval
No dead buyers. Please inform Clazzique if you decide to cancel your purchase.
Please allow Clazzique to reply to emails within one working day.
After funds transfer, it is important to email Clazzique a snapshot/scanned copy of the original receipt for verification purposes.
Thank you for your time! :)
Clazzique offers a simple & efficient process to help you purchase your desired item :)
1. Choose your desired item & copy the item code. 2. Paste the item code into the item field in the order form below. 3. Fill up the rest of the order form & submit! 4. Wait for our confirmation email on availability of stock! 5. Once confirmed, you can make the payment!
Dear shoppers, if you need to clear your doubts and the question is not listed in this list, do not hesitate to contact us @ clazzique.shop@gmail.com. Clazzique is more than willing to attend to your needs. :)
1. What if the order form server is down & I need to purchase an item?
If the order form server is down, you can also send an email to Clazzique, indicating the item code, item colour, quantity, normal/registered postage to clazzique.shop@gmail.com. After which, we will liaise with you within 24 hours upon receiving your email.
2. One of the terms & conditions indicates "Exchanges or refunds will be applicable with valid reasons. *Subject to approval". What does a valid reason refer to?
Under Clazzique's exchange/refund policy, reasons are deemed valid if the item has manufacturer's defects. If you purchase a wrong item, we can't do a refund. You can choose to send us back the wrong item & request to credit the amount in your next purchase. We hope you can understand our position too :)
3. What should I do with I want to cancel an existing order after verification of my payment?
You must send us an email indicating the cancellation of the order to notify us as soon as possible. If the item is already mailed out, it is impossible to cancel it. However, if the item is still with us, we can discuss about the ways to refund you or you can choose to credit into your next purchase.
4. How long do I need to wait for Clazzique's reply to my email?
Normally, it would just require within 1 working day (24 hours). However, if Clazzique is out of town or busy, we will drop a message at the main page to indicate it. So shoppers, do check out for updates each time you enter our site.
5. Where does Clazzique get its stocks from?
Typically, Clazzique will get its stock from Korea or Hong Kong for the collections.
To contact us, you may reach us with the following methods:
1. Email us @ Clazzique.shop@gmail.com
2. Reach us @ Facebook & leave us a message.
3. Clazzique's contact numbers *If there is any errors or miscommunicaiton during transaction, Clazzique will provide you with our contact numbers to liaise
